Sneakerboks

Delivery times: Order your new sneakers with same-day dispatch before 2:00 PM on weekdays to receive them the next business day.

Some models and sizes may have a longer delivery time. This is because we do not have the item in stock at our physical warehouse in Aalborg and must first receive it from our partners.

We collaborate with partners worldwide, so delivery times vary depending on whether your new sneakers are shipped from Europe, the USA, or Asia.

All orders are shipped with GLS, Postnord or UPS, and is shipped to either a selected parcel shop or directly to your home.

If you find yourself thinking, "Hmm... This wasn’t exactly what I had imagined," when receiving your new shoes—don’t worry!

We always offer a 30-day full return policy on all products.

You can read more about how to return your order here.

At The Sneaker Store, you can always be sure you're getting the best price!

We offer a price guarantee on all products at the time of purchase.

This means that if you find the same item at a lower price from one of our European competitors, we will match the price.

We monitor daily price developments among our European competitors to ensure you always get the best deal on your new sneakers.

You can read more about our price guarantee here.

How to Maintain and Take Care of Your Sneakers

• Most people want their sneakers to stay clean and last as long as possible—and we want the same for you! That’s why we’ve put together five essential tips to help you maintain and care for your sneakers properly, ensuring they stay in great condition for as long as possible.
  
• Regularly impregnating your sneakers can prevent dirt and stains from setting in, making them easier to clean.
  
• The sooner you clean them, the easier it will be to remove dirt and stains.
  
• Never clean your sneakers in the washing machine—it can damage the stitching, fabric, and glue, which will shorten their lifespan.
  
• Avoid wearing your new sneakers for activities like playing football or going out to parties. These situations can permanently damage your shoes, making them nearly impossible to restore.
  

Need cleaning and maintenance products for your sneakers? Check out our selection here.

You can also read about how to clean your sneakers here.